1. Scope and local-first design
This policy explains what the current WorkMark / Field Evidence app stores, when it uses device permissions, and when information can leave the device.
- The core workflow does not require an account. Projects, customers, jobs, items, evidence, notes, reports, and profile details are stored on the device first.
- The app does not automatically upload your work records, photos, recordings, or reports to our server in the current local-first workflow.
- Optional network features, app-store transactions, and actions that you start, such as sharing or exporting, are described below.
2. Information handled by the app
- Information you enter: display name, organization, phone number, customer name and contact details, addresses, project information, job scope, item details, checklists, notes, results, and report content.
- Evidence and files: photos, text notes, recorded audio notes, generated PDF reports, backup archives, timestamps, and the relationships between evidence and the job or item it documents.
- Optional location data: if you grant location access, the app may use a current or recent position for photo coordinates, weather information, or an address suggestion. Coordinates may be saved with a photo evidence record when available.
- Purchase information: the app stores local purchase and entitlement records such as product, transaction, verification, and expiry-related values needed to unlock or restore Pro features. Apple or Google processes payment details; the app does not receive or store your payment card number.
- Support information: if you contact us, we receive the message, contact details, attachments, and other information you choose to send through your mail client.
3. Device permissions
Permissions are requested only for the related feature and can be denied or revoked in the operating system settings.
- Camera: capture job photos and other visual evidence.
- Photos and files: choose existing images, read or write evidence and reports, and import or export a backup.
- Microphone: record optional voice notes.
- Speech recognition: when you use voice-to-text, the operating system's speech service may process the voice input under the platform provider's terms. The saved audio and resulting note are handled as local evidence in the app.
- Location while in use: add optional coordinates, weather, or address suggestions. Background location is not required by the current app workflow.
4. Third-party services and user-initiated sharing
- Apple App Store and Google Play: process purchases, subscriptions, refunds, and related store transactions under their own terms and privacy policies.
- Third-party assistance services: optional assistance features send the necessary information (such as coordinates and your language setting) to third-party services when used; those services process it under their own policies.
- System share and mail: when you explicitly share a photo, audio file, report, or backup, the selected operating-system share target receives the content. When you send feedback, your mail provider and its recipients receive what you include.
Review recipients and attachments before sharing. WorkMark cannot control how a receiving app, mail provider, customer, contractor, or other recipient uses information after you send it.
5. How information is used
- To create, organize, review, and search your job records.
- To capture, play, display, and associate evidence with an item or job.
- To generate, preview, export, and share reports that you request.
- To provide optional weather and address assistance.
- To determine, restore, and maintain Pro feature access.
- To respond to support and privacy requests that you initiate.
6. Retention, deletion, and your choices
- Local records remain on your device until you edit or delete them, clear app data, remove the app, or replace them through an import.
- You can delete jobs, items, evidence, customers, reports, exported files, and temporary files through the app's available controls.
- Export a backup before deleting the app or clearing device data. A backup that you save outside the app remains wherever you choose to store or share it.
- You can deny or revoke permissions. Features that depend on a denied permission may be unavailable, while unrelated local features can continue to work.
- Manage subscriptions and request refunds through Apple or Google, according to the store used for purchase.
7. Security and user responsibility
The app relies on the security controls of your device and operating system for local data. No storage or transmission method is guaranteed to be completely secure.
- You are responsible for using a device passcode, keeping backups in a safe place, and checking recipients before sharing.
- You must have the necessary rights and permissions to record, store, export, and share customer information, addresses, photos, audio, and other materials entered into the app.
- Reports are documentation tools, not legal, insurance, inspection, or other professional advice. Review them before delivery.
8. Children and policy changes
WorkMark is a professional documentation tool and is not directed to children. We do not knowingly seek personal information from children. We may update this policy when the app, services, or legal requirements change. The date at the top of this page indicates the latest revision.
9. Contact
For privacy questions or support, contact AppFeedbackHub@outlook.com. Please do not email private customer photos, full addresses, payment details, or other sensitive job information unless support specifically requests it.
1. 适用范围与本地优先设计
本政策说明当前 WorkMark / Field Evidence 应用会保存哪些信息、何时使用设备权限,以及什么情况下信息可能离开设备。
- 核心流程不要求创建账户。项目、客户、工作、项目项、证据、备注、报告和资料信息优先保存在设备本地。
- 在当前本地优先流程中,应用不会自动把你的工作记录、照片、录音或报告上传到我们的服务器。
- 可选的网络功能、应用商店交易,以及你主动发起的分享或导出,会在下文单独说明。
2. 应用处理的信息
- 你填写的信息:显示名称、组织名称、电话号码、客户姓名和联系方式、地址、项目资料、工作范围、项目项、清单、备注、结果和报告内容。
- 证据与文件:照片、文字备注、语音备注、生成的 PDF 报告、备份压缩包、时间信息,以及证据与工作或项目项之间的关联关系。
- 可选的位置数据:如果你授权定位,应用可能使用当前或最近一次位置来记录照片坐标、获取天气或辅助填写地址。可用时,坐标可能会随照片证据记录一起保存。
- 购买信息:应用会在本地保存产品、交易、验证和权益期限等购买记录,用于解锁或恢复 Pro 功能。支付信息由 Apple 或 Google 处理,应用不会接收或保存银行卡号。
- 支持信息:当你联系我们时,我们会收到你通过邮件客户端主动发送的消息、联系方式、附件和其他内容。
3. 设备权限
权限只会为相关功能请求,你可以拒绝或在系统设置中撤销权限。
- 相机:拍摄工作照片和其他现场证据。
- 相册和文件:选择已有图片,读写证据和报告,以及导入或导出备份。
- 麦克风:录制可选的语音备注。
- 语音识别:当你使用语音转文字时,操作系统的语音服务可能会按照平台提供方的条款处理语音输入。保存的音频和生成的备注会作为应用内本地证据处理。
- 使用期间定位:添加可选坐标、天气或地址建议。当前应用流程不要求后台定位。
4. 第三方服务与主动分享
- Apple App Store 和 Google Play:按照各自的条款和隐私政策处理购买、订阅、退款及相关商店交易。
- 第三方辅助服务:部分辅助功能会在使用时向第三方服务发送必要的信息(如位置坐标和语言设置),由相应服务按其自身政策处理。
- 系统分享和邮件:当你明确分享照片、音频、报告或备份时,被选择的系统分享目标会收到相关内容。当你发送反馈时,你的邮件服务商和收件人会收到你写入邮件的内容。
分享前请检查收件人和附件。发送后,WorkMark 无法控制接收应用、邮件服务商、客户、承包商或其他接收方如何使用这些信息。
5. 信息用途
- 创建、整理、查看和搜索你的工作记录。
- 采集、播放、展示证据,并将证据关联到项目项或工作。
- 按你的请求生成、预览、导出和分享报告。
- 提供可选的天气和地址辅助功能。
- 判断、恢复和维护 Pro 功能使用权。
- 处理你主动发起的支持和隐私请求。
6. 保存、删除和你的选择
- 本地记录会保留在设备上,直到你编辑或删除它们、清除应用数据、卸载应用,或通过导入替换数据。
- 你可以通过应用提供的操作删除工作、项目项、证据、客户、报告、导出文件和临时文件。
- 卸载应用或清除设备数据前,请先导出备份。你保存在应用外部的备份会继续保留在你选择的存储或分享位置。
- 你可以拒绝或撤销权限。依赖该权限的功能可能不可用,但不相关的本地功能可以继续使用。
- 请通过购买时使用的 Apple 或 Google 商店管理订阅和申请退款。
7. 安全与用户责任
应用依赖设备和操作系统的安全控制来保护本地数据。任何存储或传输方式都不能保证绝对安全。
- 你应负责使用设备密码、妥善保存备份,并在分享前检查接收方。
- 你必须拥有记录、保存、导出和分享客户信息、地址、照片、音频及其他输入材料所需的权利和授权。
- 报告是记录工具,不构成法律、保险、检查或其他专业建议。交付前请自行核对内容。
8. 儿童与政策变更
WorkMark 是专业记录工具,不面向儿童。我们不会明知地向儿童索取个人信息。当应用、服务或法律要求发生变化时,我们可能更新本政策;页面顶部日期代表最近一次修订时间。
9. 联系方式
如有隐私或技术支持问题,请联系 AppFeedbackHub@outlook.com。除非客服明确要求,请不要通过邮件发送客户私密照片、完整地址、支付信息或其他敏感工作资料。